Scope, terms of use, and protection commitment

Personal data may be collected to provide online casino and sports betting services:

• Identification and contact details: name, ID number, date of birth, address, email, telephone number.
• Account and verification data: username, encrypted passwords, KYC, age validation.
• Payments and transactions: deposits, withdrawals, payment methods, receipts.
• Technical information: IP address, device, browser, language, activity logs, approximate geolocation.
• Preferences and communication: attendance history, settings, responsible gaming limits.

Technical and organizational protection measures:

• TLS encryption in transit and encryption or pseudonymization where appropriate at rest.
• Access controls, multi-factor authentication for personnel, event logging, and monitoring.
• Network segmentation, backups, security testing, and data minimization policies.
• Confidentiality agreements and regular training.

Rights of the data subject: access, rectification, updating, opposition, and deletion; portability where applicable. Compliance with Law 25,326, its Decree 1558/2001, and provisions of the AAIP. Where applicable, the bases are registered with the RNPDP.

The information is used for:

• Create and manage the account, verify identity and age, and provide requested services.
• Process payments and withdrawals through authorized payment providers.
• Prevent fraud, manage security, detect incidents, and comply with industry standards.
• Respond to inquiries, provide support, and improve service quality.
• Perform statistical and site usage analysis to improve and develop features.
• Send service communications; marketing only with consent and opt-out option.
• Comply with legal and regulatory obligations, prevent money laundering, and meet requirements from authorities.

Legal basis: consent, performance of the contract, compliance with legal obligations, legitimate interest, and defense of claims. The processing is lawful, transparent, and limited to specific purposes.

Users can access, update, or delete data from their account or by requesting it from the support team available on the site. Identity verification may be required to process requests. Approximate response times in accordance with Law 25.326: 10 business days for access and 5 business days for rectification or deletion, counted from receipt. Deletion may be limited by legal obligations, fraud prevention, or accounting retention. By using the platform, you consent to security checks and the processing of payment data by providers.

The service is intended exclusively for individuals over the age of 18. It is not possible to verify age without supporting documentation. If an account belonging to a minor is detected, it will be blocked and the corresponding data will be deleted. Mothers, fathers, or guardians may request deletion by submitting documentation proving ownership or legal representation.

Personal data may be processed in other countries where suppliers, payment gateways, verification services, or support operate. Use of the site implies consent to such transfers.

Personal data may be processed in other countries where suppliers, payment gateways, verification services, or support operate. Use of the site implies consent to such transfers.

This section warns that certain clauses may limit or specify the practical scope of rules and obligations, without affecting inalienable rights. The notice applies from the moment the user accepts this Policy, whether by signature, electronic acceptance, or adherence to the use of the service. Any partial incompatibility does not invalidate the rest of the document.

Cookies are small files that the site stores in your browser to remember preferences and improve your experience. They are used for statistics, behavioral analysis, personalization, and performance improvement. The standard retention time is up to 1 year.

Users can manage or block cookies from their browser settings and, if available, from the site’s preferences panel. First-party and third-party analytics cookies may be used.

Use of the site implies full acceptance of this Privacy Policy and its updates. The version published on this page is the current one and takes precedence over previous versions. We recommend that you review this document periodically to be aware of any relevant changes.

Personal information may be shared with third parties when necessary to: provide services, process payments, comply with the law, respond to disputes, enforce agreements, or conduct audits.

Third-party categories include payment providers, identity verification, security, support, analytics, advisors, and competent authorities. Where applicable, the purpose and scope of the exchange will be disclosed. The provision of data for these purposes implies consent to the terms described herein.

The site may contain links to other websites that have their own privacy policies. We are not responsible for the information processing practices of external websites. We recommend that you review the privacy notices of each destination before providing personal data.

Additional information on rights in Argentina

• El titular de los datos puede presentar consultas o reclamos ante la Agencia de Acceso a la Información Pública: www.argentina.gob.ar/aaip.
• Retention: Data is stored for as long as the account is active and then for periods required by law, fraud prevention, accounting, or FIU regulations, which may be up to 10 years depending on the category of information.